Sales
New Business & Customer Relationship Manager - AV Hire & Events
Job ID: #
Location: Crawley, West Sussex – office based, with travel to client meetings, pitches, networking events and project sites
Salary: £35,000–£50,000 + commission based on sales targets being met
Hours: Full-time, Monday to Friday
The Role
We’re looking for a commercially driven, proactive individual to join our clients team and take ownership of developing new business within the AV hire, live events and production sectors.
This is first and foremost a sales and new business role. You’ll be responsible for generating your own leads, building a strong pipeline, developing client relationships, preparing quotations and proposals, pitching for work and ultimately closing deals.
Your primary focus will be generating new revenue and growing the client base. You’ll own the full sales cycle, from initial prospecting and cold outreach through to understanding a client’s requirements, preparing a commercially sound proposal, negotiating terms and converting the opportunity into a successful project.
Working closely with our technical and operations teams, you’ll ensure what we sell can be delivered successfully while building strong, long-term relationships with clients.
The role is target-driven, with a monthly new business target that builds over your first few months as you get up to speed, develop your network and establish your pipeline.
Key Responsibilities
Generate your own leads and proactively build a strong pipeline of new business
Prospect for potential clients through cold outreach, networking, referrals and other business development activity
Identify and develop opportunities within the AV hire, live events, production and related sectors
Build strong relationships with prospective and new clients
Understand client requirements and recommend appropriate company services and solutions
Prepare quotations, proposals and pitches for prospective clients
Present and pitch solutions confidently to clients and key decision-makers
Own the full sales cycle from first contact through to negotiation and close
Achieve agreed monthly new business and revenue targets
Negotiate commercial terms and close deals to agreed margins
Work closely with technical and operations teams to ensure proposed solutions are practical and deliverable
Develop new accounts into strong, long-term client relationships
Maintain accurate CRM records, pipeline information, sales activity and forecasts
Manage multiple opportunities at different stages of the sales cycle
Represent our client at networking events, industry events and within the wider market
Identify market opportunities and contribute ideas for continued business growth
About You
We’re looking for someone who is commercially minded, confident with clients and motivated by winning new business.
Ideally, you’ll have:
A proven track record in new business sales, business development or account management, ideally within a B2B environment
Experience within AV hire, live events, production or a related industry is highly desirable
A good understanding of professional audio-visual technology and event delivery
Confidence in prospecting, cold outreach and generating your own leads
Strong quoting, pitching, negotiating and closing skills
A proven ability to build and maintain strong client relationships
Strong commercial awareness and an understanding of margins
A target-driven and resilient approach, with the motivation to achieve and exceed sales goals
Excellent communication, presentation and organisational skills
The ability to manage multiple opportunities and priorities simultaneously
A proactive, self-motivated approach with strong problem-solving skills
Experience using Current, or similar rental management/CRM software, would be advantageous
A full UK driving licence and willingness to travel to client meetings, pitches and events
This Role Could Particularly Suit
This opportunity could be a great next step for:
AV Hire Desk Coordinators or Event Coordinators looking to move into a more commercially focused sales role
AV or Events Account Managers looking for greater responsibility for new business
Business Development Managers with experience in events, AV or production
Production Coordinators with strong commercial and client-facing experience
Senior AV Technicians who understand the industry and want to transition into a sales and business development role
Experienced B2B sales professionals with a genuine interest in the AV and live events industry
What We Offer
A competitive £35,000–£50,000 base salary plus commission, rewarding strong sales performance
The autonomy to develop your own pipeline, relationships and approach to winning new business
The opportunity to work across a varied range of AV hire and live event projects
A friendly, collaborative team environment
Close support from experienced technical and operations teams
The opportunity to build long-term client relationships and play a direct role in growing the business
Real scope to develop and grow
If you’re commercially driven, confident in front of clients and enjoy turning opportunities into long-term business, we’d like to hear from you.
Company:
Location:
Crawley, West Sussex
Company Size:
Job Type:
Full Time, Permanent
Date:
Requirements
A proven track record in new business sales, business development or account management, ideally within a B2B environment
Experience within AV hire, live events, production or a related industry is highly desirable
A good understanding of professional audio-visual technology and event delivery
Confidence in prospecting, cold outreach and generating your own leads
Strong quoting, pitching, negotiating and closing skills
A proven ability to build and maintain strong client relationships
Strong commercial awareness and an understanding of margins
A target-driven and resilient approach, with the motivation to achieve and exceed sales goals
Excellent communication, presentation and organisational skills
The ability to manage multiple opportunities and priorities simultaneously
A proactive, self-motivated approach with strong problem-solving skills
Experience using Current, or similar rental management/CRM software, would be advantageous
A full UK driving licence and willingness to travel to client meetings, pitches and events
.png)